Please read these Terms and Conditions for all Shout Out Loud print jobs.

Orders

When an order is placed through the Shout Shout Out Loud website, all orders are final and payment must be received prior to the order proceeding. If a cancellation is wished to be made then a $30 processing fee is payable.

Please make sure you are aware of the terms and conditions before ordering. If you have any questions regarding any products then please feel free to contact us and talk to us and we will be able to answer any questions prior to placing an order.

Proofs

PDF proofs will only be supplied for design jobs or online proofs for booklets. Any other proofs requested will be supplied as Epson proofs and charged according to size. Epson colour proofs provided by Shout Out Loud are an indication of the final printed product only and print jobs are not matched to proofs.

When accepting proofs from Shout Out Loud you are held fully responsible for checking all content including design, spelling, grammar and numbers. It is the customers responsibility to request another copy if your proof is difficult to read. Shout Out Loud will print exactly what is accepted in the final proof.

No reprints at our expense will be printed.

Colour Variations

As Shout Out Loud jobs are gang printed, variations in colour can be a result of the printing process. Customers should read and follow our print guide prior to submitting art. Our printed products may have colour variations from what is viewed on screen, to what the final product looks like, variations between the front and back of the product, and previous orders can also be expected. This is the nature of CMYK offset printing and gang printing.

No reprints at our expense will be printed.

Trimming

Trimming of printing products may shift up to 2mm in any direction, therefore our artwork guidelines should be properly adhered to minimize risk of trimming affecting the look of the print and we suggest not placing borders around designs.

No reprints at our cost will be printed.

Design & Artwork

Any artwork designed by Shout Out Loud remains the property of Shout Out Loud until paid for. Once paid for the artwork is owned by the client who will be provided with a flattened copy of the artwork. From this point responsibility for safekeeping of the artwork passes to the client and Shout Out Loud cannot guarantee artwork will be retained or archived. PDF proofs are provided for client approval on all design jobs.

Design services can take up to 4 working days, and times will vary depending on workload.

When accepting design proofs from Shout Out Loud you are held fully responsible for checking all content including design, spelling, grammar and numbers. It is the customers responsibility to request another copy if your proof is difficult to read. Shout Out Loud will print exactly what is accepted in the final proof.

No reprints at our cost will be printed.

Customers who supply their own artwork are fully responsible for the end result of printing. Shout Out Loud will only check that files are press ready and do not check for content including design, spelling, grammar and numbers.

Customers are reminded to submit print-ready artwork with the correct specifications as per our print specifications. Shout Out Loud reserves the right to modify the design, drawings or specifications supplied to Shout Out Loud by the customer which do not materially affect the quality or usage of the goods by the customer, without notice.

No reprints at our expense will be printed.

Turnaround & Delivery

Turnaround times commence from receiving payment, press ready artwork or accepting the proof, to the time when you receive your order. Design time is extra.

Any period or date for delivery of goods or provision of services is intended as an estimate only and is not a contractual commitment. Shout Out Loud will use reasonable endeavours to meet any estimated dates for delivery of the goods or completion of the services but will not be liable for any loss or damage suffered by the customer for failure to meet any estimated date.

Someone must be at the nominated address between 9am to 5pm on the advised day of delivery to sign for goods. If no one can attend, goods can be left for the customer at the customers risk.

Delivery cannot be made to PO Boxes.

Shout Out Loud will not be held responsible for loss or damages due to printing being delivered after this time.

Pricing

While care has been taken in posting correct prices on the website, Shout Out Loud has the right to remove or change products and prices without notice. All quotes are valid for 14 days only and may be subject to change after this period.

Pricing includes the cost of delivery of the goods to any single metropolitan address in any capital city in Australia. Delivery is only included for catalogue items. However, Shout Out Loud reserves the right to charge for the cost of delivery if the delivery location is outside a metropolitan area, involves multiple locations or requires hand unpacking. Non standard or bespoke quotes are inclusive of freight to the customer’s address only, unless otherwise specified.